Personal Office Support

Help with startup, language, local reminders, backups, import, PIN protection, documents, and deletion.

Current as of July 12, 2026

Contact support

Describe the issue by email. This page has no form, chat, analytics, or automatic diagnostic upload.

Support email

smartsolutions921@gmail.com

The link opens your email app.

Before contacting support

Update the app, check available device storage, restart the app, and note the exact screen and steps that reproduce the issue. Include the device model, iOS or Android version, and app version when available.

Language

English is selected by default on a clean installation. You can choose a language on first launch and change it later from the language button in the header or More → Settings → Language.

Local reminders

Enable reminders in Settings and allow operating system notifications. Events are scheduled 15 minutes before the start; tasks and documents at 09:00 on the selected date. All reminder content stays on the device.

Backup and import

Export creates an unencrypted JSON file containing records and settings, excluding PIN data and attached document files. Import replaces current records and settings and removes current attachments. Save important files separately before importing.

Forgotten PIN

The developer does not know and cannot recover the PIN. Resetting the app restores access by permanently deleting local records, settings, and files. Export first if the app is still accessible.

Deleting data

Use More → Settings → Clear all data to remove local records, settings, PIN protection, and files saved by the app. Deletion cannot be undone. Copies exported or shared elsewhere must be deleted separately.

Availability and limitations

Personal Office is free and provided in its current form. The developer does not guarantee uninterrupted operation, compatibility with every device, remote recovery, cloud backup, or a particular response time. These terms do not limit rights that cannot be excluded under applicable law.